FAQs

The teacher will send Zoom links earlier in the day, the day of their lesson.

Yes, we will have lessons on holidays, if you can’t make the lesson on that particular day, please contact your teacher directly to reschedule your lesson to another day for that week. However, we will not have lessons on Thanksgiving day, Christmas day, or New Years day and we will not provide make-ups for these holidays.

Yes, we have the Jingle Jam in December and the Year End Epic at the end of May for guitar students. Ukulele students have the Ukulele Luau at the end of May.

No, we do not. However, we do have a summer camp called Project Rock Band where students play together in bands and they can choose to play guitar, bass, drums, or sing where we teach them to play and perform popular rock songs.

We offer two schedules, depending on the school and enrollment, we either have two 30 minute lessons each week or one hour lesson per week. Either way kids will get one hour of instruction each week.

Yes and No, depending on the school and enrollment, your student’s class could be right after school or 2 hours after school. We usually don’t know until after the first class once we see how many students are actually enrolled.

Yes, we group kids by experience, so beginners will be together, 2nd year students will be together, ect. This is the reason why we have to have our scheduling the way it is.

Yes, schools will usually allow kids to store them somewhere during regular school hours.

Unfortunately not, we only have students use acoustic style guitars.

All our teachers bring their own instruments to use during classes, so your student can use the teacher’s for that day.

The cost depends on the school your student attends. Please see the marketing material that was distributed at your student’s particular school or email us at office@tritoneacademy.com

You’ll receive an invoice via email on the 1st of every month.

Mail check made to Tritone Music to P.O. Box 6578 Fullerton, Ca., or pay online on our website, www.tritoneacademy.com, click “current students” in the top right corner.

No we do not, Venmo is not designed for business transactions.

We would need you to bring your account up to date the following month, which would include payment for the previous month and the current month. If payment is still delinquent after 45 days your student will no longer be able to participate in lessons.

Email the office at office@tritoneacademy.com with “Account Inquiry” in the subject. Include the name of the student in the email body please.

No, we do not prorate any lessons, especially if your student is in our on campus group guitar lessons. However, if your student is taking online lessons and you give us 24 hour written notice that you’ll be missing a lesson you can schedule a makeup lesson with your teacher for that missed lesson.

Yes, this is the only time we’ll prorate tuition.

No, we’ll do make ups for one day holidays. For Thanksgiving, Winter break, and Spring break where students have a week or more off of school we will not do make ups. Think of tuition like a car payment, the amount is the same regardless of how much you drive your car. However, it all evens out because some months your student will receive 5 lessons in a month and we will not charge you more for those months.

Yes, however, we only rent guitars for our on campus group lessons. It’s a rent to own program. You pay $20 per month and after 9 months of payments the guitar is yours to keep.

You can either take it to a local music store and they can change it (they’ll probably charge you), or there are tons of Youtube that show how to change strings on either your guitar or ukulele. Strings can be purchased at said music store or Amazon.

We suggest a classical style guitar over a steel string dreadnought style guitar because on a full size classical guitar the body is smaller than a dreadnought style and a classical guitar uses nylon strings which are a little easier on the fingers than on a steel string dreadnought style.

You can use a free tuning app and tune it yourself, just go to Youtube and watch a video on how to do it. Your student’s teacher will also tune their instrument at the beginning of every lesson.